Define the term corporate social responsibility (CSR).

Define the term market share.

SEL relies on an overdraft facility to fund pre-event expenditure and interest rates have risen. Describe two possible implications of rising interest rates for SEL’s cash flow and profit.

SEL is a privately held company. Explain one advantage and one disadvantage for SEL of remaining privately held rather than becoming a publicly held company.

SEL uses seasonal contractors and volunteers. Explain one reason why SEL supplements its core staff with volunteers for race-day operations.

At large events, SEL’s operations managers brief teams and invite suggestions from volunteer captains. Analyse three ways in which a democratic (participative) leadership style could improve volunteer motivation and service quality at SEL’s events.